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  Diary Management

Your patients will quickly get to know your dedicated practice team of three - one practice manager and two assistants.

This means your practice is always accessible and personal.

We don't like voicemails and nor do your patients!

By the way, you also don't need to worry about managing staff, covering for holidays or sickness and whether your patient is going to show up or not. That's our job.

Here are the main functions of your diary management service:

  • Answering all calls in your name
  • Registering all new patients electronically
  • Providing a patient service for specific queries and concerns
  • Booking appointments for patients according to your clinic locations, dates and times
  • Sending text and email reminders to all patients prior to appointments
  • Locating the whereabouts of all referral letters, scans, x-rays and test results
  • Coordinating clinics
  • Booking theatre sessions and arranging all logistics
  • Producing and sending clinic lists
  • Scanning and archiving all relevant documents

We have invested heavily in state-of-the-art technology and as a result we are able to provide you with a truly paperless practice.

Every relevant piece of information is stored and accessed via a secure website - patient details and letters and your diary. Click here to take a quick-tour of our online web access…

Contact Us to discuss your own situation, get advice or request further informationor call us now on 0845 556 1232

 

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